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Delivery & Returns
Christmas Delivery Cut Off Dates
UNITED KINGDOM
Please order using standard shipping by THURSDAY 20TH DECEMBER.
Please order using DPD Next Day shipping by FRIDAY 21ST DECEMBER.
UNITED STATES
Please order using standard shipping by MONDAY 10TH DECEMBER.
Please order using Express shipping by MONDAY 17TH DECEMBER.
EUROPE & INTERNATIONAL
Please order using standard shipping by MONDAY 10TH DECEMBER.
Live Delivery Updates
Due to Black Friday campaigns we and our carriers are experiencing extremely high volumes therefore there could be up to a 48hr delay on your delivery.
Canada - If you have placed an order to Canada in the past week you may experience some delay's due to Canada Post being on strike. We are currently unable to influence any orders currently in transit and we will temporarily change carrier service for any new orders.
FREE WORLDWIDE SHIPPING
FREE WORLWIDE SHIPPING ON ALL ORDERS OVER £50.00 GBP
All orders placed before 15:00GMT Monday - Friday will be dispatched the same working day!UK Shipping
FREE UK DELIVERY ON ALL ORDERS OVER £50!
Shipped by Royal Mail on a 2 working day tracked delivery service.
FREE UK NEXT DAY DELIVERY ON ALL ORDERS OVER £100!
Shipped by Royal Mail on a next working day tracked service (Order by 3pm Mon-Fri).
TRACKED STANDARD DELIVERY (UK Mainland only) £2.95
Shipped by Royal Mail on a 2 working day tracked delivery service.
NEXT DAY TRACKED DELIVERY (UK Mainland only) £3.95
Shipped by Royal Mail on a next working day tracked service. (Order by 3pm Mon-Fri)
DPD NEXT DAY DELIVERY (UK Mainland Only) £5.95
DPD will deliver your order on the next working day if placed before 15:00GMT Mon-Thur.
USA Shipping
FREE STANDARD USA DELIVERY ON ALL ORDERS OVER £50!
Shipped by TrakPak and should arrive within 4-8 working days, tracked service.
FREE EXPRESS TRACKED USA DELIVERY ON ALL ORDERS OVER £180!
Shipped by FedEx and should arrive within 1-2 working days, tracked service.
STANDARD DELIVERY £4.95
Shipped by TrakPak and should arrive within 4-8 working days, tracked service.
EXPRESS DELIVERY £15.00
FedEx will deliver your order within 1-2 working days from dispatch, tracked service.
Europe Shipping
FREE EUROPEAN DELIVERY ON ALL ORDERS OVER £50!
Shipped by Royal Mail on a 3-6 working day untracked service.
FREE TRACKED EUROPEAN DELIVERY ON ALL ORDERS £100!
Shipped by TRAKPAK on a 2-5 working day tracked service.
STANDARD DELIVERY £4.95
Shipped by TRAKPAK on a 2-5 working day tracked service.
International Shipping
FREE WORLDWIDE DELIVERY ON ALL ORDERS OVER £50!
Shipped by Royal Mail on a 4-8 working day untracked service.
FREE TRACKED WORLDWIDE DELIVERY ON ALL ORDERS £100!
Shipped by TRAKPAK on a 4-8 working day tracked service.
STANDARD DELIVERY £4.95
Shipped by TRAKPAK on a 4-8 working day tracked service.
Customs and Duties
All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government. We cannot guarantee that you will or will not be charged any customs taxes or duties. Please contact your country's customs office prior to purchasing for respective charges and rates on packages coming from outside of your country.
Returns & Exchanges
You can return items that you are not happy with within 30 days from purchase. Sale items can be returned within 7 days of receipt. You will receive a returns form with your order, please note returns shipping cost is the responsibility of the customer.
Please follow the steps below to refund or exchange your order.
- All items must be returned unworn, unwashed and in its orignal condition complete with tags and packaging.
- Fill out the returns form that arrived with your order so we can process everything for you.
- Send your return/exchange back to our warehouse addressed on the returns form.
- Once we receive your parcel we will process everything accordingly and keep you updated via email along the way!
- Please allow up to 3 working days for your refund to reach your account.
Please follow the steps below to refund or exchange your order.
- All items must be returned unworn, unwashed and in its orignal condition complete with tags and packaging.
- Fill out the returns form that arrived with your order so we can process everything for you.
- Send your return/exchange back to our warehouse addressed on the returns form.
- Once we receive your parcel we will process everything accordingly and keep you updated via email along the way!
- Please allow up to 3 working days for your refund to reach your account.
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