Delivery & Returns

DELIVERY UPDATE

12/12/17 - Royal Mail and TrakPak are experiencing some delays due to the adverse weather conditions in some parts of the UK. If you are experiencing a delay in recieving your parcel we ask that you bare with the courier at this time. Please contact hello@pand.co for further info.

CHRISTMAS DELIVERY INFO
UK STANDARD DELIVERY
Order by December 18th for Christmas delivery and by December 26th for New Years Eve.


UK NEXT DAY DELIVERY
Order by December 20th for Christmas delivery and by December 28th for New Years Eve.


USA STANDARD DELIVERY
Order by December 11th for Christmas delivery and by December 18th for New Years Eve.


USA EXPRESS DELIVERY
Order by December 20th for Christmas delivery and by December 26th for New Years Eve.


INTERNATIONAL STANDARD DELIVERY
Order by December 11th for Christmas delivery and by December 18th for New Years Eve.
FREE WORLDWIDE SHIPPING

FREE WORLWIDE SHIPPING ON ALL ORDERS OVER £25.00 GBP

All orders placed before 13:00GMT Monday - Thursday will be dispatched the same working day!

UK
Your parcel will be dispatched from our UK warehouse within 48 hours of placing your order. We try to dispatch all orders placed before 14:00GMT on the same working day. Note delivery time frames given at checkout are given as a guideline and are not 100% accurate.


FREE UK DELIVERY ON ALL ORDERS OVER £25!
Shipped by Royal Mail and should arrive within 2-5 working days, non tracked service.


FREE UK NEXY DAY DELIVERY ON ALL ORDERS OVER £80!
Shipped by Royal Mail and should arrive within 1 working day, tracked service.


STANDARD DELIVERY (UK Mainland only) £2.95
Shipped by Royal Mail and should arrive within 2-5 working days, non tracked service.


NEXT DAY TRACKED DELIVERY (UK Mainland only) £3.95
Interlink will attempt next working day delivery from dispatch.
USA
Your parcel will be dispatched from our UK warehouse within 48 hours of placing your order. We try to dispatch all orders placed before 14:00GMT on the same working day. Note delivery time frames given at checkout are given as a guideline and are not 100% accurate.


FREE STANDARD USA DELIVERY ON ALL ORDERS OVER £25!
Shipped by Royal Mail and should arrive within 5-10 working days, non tracked service.


FREE EXPRESS TRACKED USA DELIVERY ON ALL ORDERS OVER £100!
Shipping by DHL should arrive in 1-2 working days, tracked service.


STANDARD DELIVERY £4.95
Your parcel will be shipped tracked via TrakPak and should arrive within 5-10 working days.


EXPRESS DELIVERY £10.00
DHL will attempt to deliver your order within 1-2 working days from dispatch, this service is fully a tracked service and very reliable!
Europe
Your parcel will be dispatched from our UK warehouse within 48 hours of placing your order. We try to dispatch all orders placed before 14:00GMT on the same working day. Note delivery time frames given at checkout are given as a guideline and are not 100% accurate.


FREE EUROPEAN DELIVERY ON ALL ORDERS OVER £25!
Shipped by Royal Mail should arrive within 3-5 working days, non tracked service.


FREE TRACKED EUROPEAN DELIVERY ON ALL ORDERS £100!
Shipped by TRAKPAK should arrive within 3-5 working days, tracked service.


STANDARD DELIVERY £4.95
Shipped via TrakPak on a tracked service and should arrive within 3-6 working days.
International
Your parcel will be dispatched from our UK warehouse within 48 hours of placing your order. We try to dispatch all orders placed before 14:00GMT on the same working day. Note delivery time frames given at checkout are given as a guideline and are not 100% accurate.


FREE EUROPEAN DELIVERY ON ALL ORDERS OVER £25!
Shipped by Royal Mail should arrive within 3-5 working days, non tracked service.


FREE TRACKED EUROPEAN DELIVERY ON ALL ORDERS £100!
Shipped by TRAKPAK should arrive within 3-5 working days, tracked service.


STANDARD DELIVERY £4.95
Shipped via TrakPak on a tracked service and should arrive within 3-6 working days.
Customs and Duties
Any outstanding import duties, clearance or brokerage fees, and any other additional charges must be paid on delivery of your oder. Please check the email you used to purchase your items as customs normally use this to contact you regarding these extra charges. P&Co can not predict what these charges may be and they are the full responsibility of the customer to clear for delivery.
Returns & Exchanges
You can return items that you are not happy with within 30 days from purchase. You will receive a returns form with your order, please note returns shipping cost is the responsibility of the customer.

Please follow the steps below to refund or exchange your order.

- All items must be returned unworn, unwashed and in its orignal condition complete with tags and packaging.
- Fill out the returns form that arrived with your order so we can process everything for you.
- Send your return/exchange back to our warehouse addressed on the returns form.
- Once we receive your parcel we will process everything accordingly and keep you updated via email along the way!
- Please allow up to 3 working days for your refund to reach your account.