Black Friday 2023 Info
Up to 40% Off Everything
This Black Friday, we are offering discounts ranging from 10% to 40% on all items. Our products will be clearly marked with the discount percentage and the new price versus the original retail price. Items purchased outside of our Black Friday promotion period will not be eligible for the discounts included in this promotion.
Free Items in Orders
This Black Friday, we have exciting freebies available on the 19th, 21st, and 23rd with orders. Refer to our Black Friday plan for details on the items. To qualify for these free items, you must make a purchase on the specified dates, spending a minimum of £50 on our website. Availability of free items is limited, and the item will be added to your cart once you meet the qualifying amount. Once the stock runs out, the free items will no longer appear in your cart, even if you spend £50 or more.
Double Points for Loyalty Dept. Members
On Friday the 24th, we will offer double points (10 points for every £1/$1 USD spent online) to all loyalty members. Your points will be added to your loyalty account after checkout, and they will transition from pending to approved status 30 days after your purchase if you do not return the order.Win a £500 Voucher
On Friday, the 24th, five lucky people will win a £500 gift voucher to spend on our website. Every person placing an order on 24/11/2023 will have a chance to win. Winners will be randomly selected using Google's number generator based on an order number. We'll announce the winners on Monday, the 27th, via Instagram, and contact them by email. Winners will have six months to use their voucher.
App Exclusive Offer
On 25/11, we will send an app-exclusive 5% discount code usable on top of our Black Friday markdown prices. The code is only valid for use on Saturday the 25th. Ensure you have downloaded the app from the Apple App Store or Google Play with push notifications enabled. Please note that if push notifications are disabled, you won't receive this exclusive discount.
The Black Card
Each Black Card features a unique 20% discount code for later use. This year, instead of physical cards, we offer a digital version for sustainability. Customers can sign up for THE LOYALTY DEPT. and claim their card after the sale period. To qualify for the Black Card, make an order between November 16th and 26th and create a Loyalty account by December 31st.
Items purchased between 16-Nov and 12-Dec will be eligible for return or exchange until 12-Jan. Orders placed after 12-Dec will adhere to our usual 30-day return policy. For more details about extended returns, please refer here.
All Loyalty Dept. and Reveni-issued discount codes are redeemable in our Black Friday promotion. However, other discount codes cannot be used in conjunction with our Black Friday discounts and will be temporarily disabled during the promotion.
There will be no Cyber Monday promotions this year. To take advantage of our Black Friday promotions, please shop between the 16th and 26th of November.
Order Processing Times
Orders placed Monday to Friday before 3 pm GMT will be processed for courier collection the same day. Due to the nature of Black Friday, orders may be collected by the courier on the same or next working day. Transit times may vary during this busy period, so please check your tracking before contacting our support team.
Our customer support team will strive to respond to your emails as quickly as possible this Black Friday. Please allow up to 48 hours for a response during the week. All inquiries sent during Fri - Sun will be addressed on the next working day. Avoid sending multiple emails, DMs, or chat requests as it may delay our response.